Privacy Policy

Information we collect

• Contact details (name, email, phone)
• Service preferences and address (when provided)
• Usage data (cookies with consent)

How we use information

• Provide and improve services
• Customer support and confirmations
• Personalized offers with consent

Your rights

You can request access, correction, or deletion of your personal information.

We respond within 30 days. Remaining: 30 days

Legal basis and purposes

We process your data to deliver services you request (contract), to comply with legal obligations (e.g., tax records), and with your consent for optional analytics and marketing.

Sharing and disclosures

We do not sell personal information. We may share with service providers under contract (e.g., payment processors) who must follow our instructions. We may disclose when required by law or to protect safety, rights, and property.

Retention and security

We keep data only as long as necessary for the purposes described or as required by law, then securely delete or anonymize it. We employ encryption in transit, access controls, and security monitoring.

International transfers

Your information may be processed outside your province or outside Canada. Where applicable, we use contractual safeguards and assess third-country laws to protect your information.

Cookies and tracking

We use necessary cookies for site functionality and, with consent, analytics cookies to understand usage. You can manage preferences any time via the Cookie preferences button.

Children’s privacy

Our services are intended for individuals 16 and older. If you believe a child under 16 provided us personal information, contact us to delete it.

Updates to this policy

We may update this policy to reflect changes in practices or law. Material changes will be highlighted on this page. Effective date: 2026-02-04.

Contact us

Privacy Officer — ViciBae Cleaners
Email: [email protected]
Phone: +1 (587) 555-0194
Mailing: 1200 9 Ave SW, Calgary, AB T2R 1C9, Canada